Mary Gober International
Mary Gober International Ltd (MGI) delivers behavioural change training based on our unique Psychology & Language of Service™ which is proven to deliver improvements in customer satisfaction, employee engagement, operational efficiency, regulatory performance and financial results. We work closely with organisations who seriously want to improve their service performance, maximise employee satisfaction and build or safeguard their reputation of excellence. Gober Method™ training and subsequent sustainability activities enable individuals to adopt new mindset and communication skills so that they can deliver consistently excellent service to customers both internally and externally, as well as to colleagues and other stakeholders. MGI has delivered customer service culture development training to organisations in 33 countries around the world.